Facebook made a change to the way it displays news to users the other day. As far as I'm aware there was no announcement - it just changed. Within hours there was a Facebook "group" decrying the move. A day or two later, a solution spread across the social media site istelf, enabling people to change their view to the way it used to be.
Microsoft is probably the most famous software provider of them all. With each new version of Windows it "upgrades" its software, as it does in new releases of Word, Excel etc. The trouble is that what it thinks of as an "upgrade" many of us users think of as "a pain in the ****" and we want to continue to do things the way we used to do them!
Do they ever ask us if we want these changes?
I'll bet if they asked us, we'd say we want more reliable software that doesn't crash or lose our files or cost so much.
In the name of progress - "if it ain't broke, don't fix it."
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